Help / FAQs

FREQUENTLY ASKED QUESTIONS

Below is a list of frequently asked questions from our customers. To see the answer, click on the question. If your question is not here, do not hesitate to contact us.

1. What is royalty-free music?
2. How can I use your music? What is covered?
3. Are there any restrictions on the use of music?
4. Can I download free demos to try in my productions before buying?
5. Will I receive a music license document once I purchase a track?
6. In what formats are master audio files delivered?
7. How soon will I receive the music?
8. How can I buy from your website?
9. Where is the download link?
10. Can I switch from one license to another?
11. Do I have to credit the composer in my projects if I use your music?
12. I used your music in my video and received a claim of copyright infringement on YouTube. For what?
13. What is a cue sheet?
14. Where can I find information to make a cue sheet?
15. Is it safe to make a purchase on your website?

1. What is royalty-free music?

Royalty-free music is a modern term representing a simple model of music licensing. In general, royalty-free means that after paying a one-time upfront royalty, you get the right to use the music as many times as you want, in as many of your productions as you want, for as long as you want. , in almost all types of audiovisual production. You do NOT have to pay any other fees, and there are NO recurring, per-use, or per-project fees.
There are a number of royalty-free licenses. Some of them may include more rights and cover more use cases than others. However, all generally follow the basic principles described above (one-time fee, ability to use the track as much as you want).
For more information, please read our article What is royalty-free music?

2. How can I use your music? What is covered?

You may use our music in almost any type of audiovisual production, including video/film productions, websites, multimedia, commercials and other publicity, television, radio, broadcast, podcasts, trade shows/ presentations, flash animations, slideshows, games. , software, theatrical releases, on-hold messages, audio books and many other commercial and non-commercial productions.
We offer a few simple music licenses that cover all the uses described above and that differ in their scope, say in the number of copies that can be distributed, the level of distribution (national or worldwide), etc.

3. Are there any restrictions on the use of music?

Although our licenses cover many use cases, there are some restrictions:

You can not:

Sell, trade, give away or distribute the music itself.
Use/include the tracks in music compilations, such as music compilation CDs/DVDs, where the tracks are stand-alone items.
Create/produce new musical works (musical compositions, songs) based on our music. For example, if you are a singer, you cannot sing over the music and sell or distribute the song.
For more information, please read our license terms and conditions.

4. Can I download free demos to try in my productions before buying?

Yes. We understand that to create something you need to see and understand if all the elements match your creative vision. You can download absolutely FREE demos of every track from our website.

Free demos are lower quality versions of the audio files you get after purchase. You can try out the demos of your project and if the tracks are what you are looking for, you can simply update them with the premium audio files.

You can download a demo by clicking the  icon to the right of the track title/name. Note: These demos are for demonstration/evaluation purposes only (to try it out, to show your customers, etc.) and may not be used in any actual production.

5. Will I receive a music license document once I purchase a track?

Absolutely. We know how important it is to be safe when using copyrighted material. Third parties publishing or distributing your productions may want to verify that you have a valid music license and that you have been authorized to use the music.

So you get a real official license document (a PDF certificate) that confirms your right to use the track according to the license. Each license is available for download in your account at the "Download Center".

6. In what formats are master audio files delivered?

All audio files are provided in WAV (44,000 Hz, 16-bit, stereo) and MP3 (44,000 Hz, 256 kbps, stereo) formats.

7. How soon will I receive the music?

Immediately after payment.

8. How can I buy from your website?

1. Add the desired track(s) to your cart by clicking the "Add to Cart" button or clicking the  icon
2. In your cart, select the license(s) you need.
3. Click on the "Proceed to payment" button and follow the payment process. Once your payment has been processed (usually within seconds), you will see a confirmation page with your order details and download links. Download links will expire after 5 days. Additionally, you will receive a confirmation email with your order details and download links.

9. Where is the download link?

You can access your download links in several ways:

Immediately after payment. As soon as your payment has been processed, you will be redirected to a download page so you can start downloading your tracks immediately.
In your purchase confirmation email. As soon as your payment has been processed, you will also receive a confirmation email with your order details and download links. Download links will expire after 5 days. If you do not receive the confirmation email within a few minutes, please check your spam or junk folders as it may have ended up there.

In your account at any time. Download links will also be available in your account so that you can download purchased files from the "Download Center" at any time.

10. Can I switch from one license to another?

Of course. It's easy:

Re-add the track(s) for which you want to upgrade the license to your cart.
Select the upgrade option from the drop-down list to the right of the music title (eg "Standard » Extended").
Then follow the payment process as usual.
You only pay the price difference between the licenses and you will receive a new license document immediately after payment. The license will be available for download in the "Download Center".

11. Do I have to credit the composer in my projects if I use your music?

You are not required to include composer credits in your projects, although it is good practice to do so. If you decide to credit the composer, you can find the appropriate credit information in your license document. You can download the license document in your account at the "Download Center". When crediting, you should generally use the composer's name.

12. I used your music in my video and received a claim of copyright infringement on YouTube. For what ?

This is a very common case. You are doing nothing wrong and using our music is 100% legal. Videos may still be subject to copyright claims, and you may receive copyright notices even if you purchased a music license or obtained permission directly from the author. Please read our article describing why this happens and how to fix copyright issues on YouTube.

13. What is a cue sheet?

You will only need a cue sheet if the music is to be used in TV/radio productions or major film releases. Please see more here:

14. Where can I find information to make a cue sheet?

You can find the information for your cue sheets in your license document (certificate). You can download the license document in your account at the "Download Center".

15. Is it safe to make a purchase on your website?

Absolutely. Our servers use 2048-bit SSL certificates, which means that all your information is treated securely.